The salient features of the marketing concept are:
Consumer Orientation: The most distinctive feature of the marketing concept is the importance assigned to the consumer. What is to be produced should not be determined by the firms but in the hands of the consumers. Firms should produce what consumers want. All market activities such as identifying needs and wants, developing and pricing appropriate products, delivering and promoting them should be consumer-oriented. If these things are done effectively, the products will be purchased automatically by consumers.
Integrated Marketing: The second feature of the marketing concept is integrated marketing i.e. integrated management action. Marketing can never be a separate management action. Marketing can never be a separate management function. Each activity on the marketing side will have some impact on other functional areas of management such as production, personnel, or finance. Likewise, any action in a particular area of operations in production or finance certainly impacts marketing and ultimately the consumer. A business firm that accepts the marketing concept as the cornerstone of its business philosophy, no management sector can operate in isolation. Therefore in an integrated marketing setup, various functional areas of management are integrated with the marketing function. Integrated marketing provides appropriate communication between different management areas with marketing influencing the corporate decision-making process. Thus, when firms aim to make a profit - by providing consumer satisfaction, naturally it follows that the various departments of the company are quite integrated with each other and their efforts are aimed at consumer satisfaction through the leading marketing department Is broadcast.
The best salient features of the marketing
Consumer Satisfaction: The third feature of the marketing concept is consumer satisfaction. The company adopting the marketing concept aims to fully satisfy customer needs so that they become regular or permanent satisfied customers. For example, when a consumer buys a tin of coffee, they expect to serve a purpose. If the coffee does not provide the desired taste, taste, and freshness, then its purchase purpose is not served. Or more precisely, the marketer who sold the coffee failed to satisfy his consumer. Thus, 'satisfaction' is the proper foundation on which any business can build its future.
Achieving Organizational Goals: Although organizational goals may differ from the firm, key areas such as innovation, market standings, profits, and social responsibility are common to all firms. According to the marketing concept, the right way to achieve these organizational goals is to ensure consumer satisfaction.
Profit Creation: A distinctive feature of the marketing concept is that it considers the creation of profits an essential requirement for any business concern. The marketing concept is against profiteering but not against profiteering. Proper returns or surpluses are necessary for the survival and growth of business organizations. Features of the marketing concept